Last Updated: December 18, 2025
1. Introduction
This Privacy Policy explains how Individual Entrepreneur MAIIA ARTEMENKO (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website https://serptop.pro or use our services.
We are committed to protecting your privacy and processing your data in accordance with the General Data Protection Regulation (GDPR) and applicable Georgian data protection laws.
2. Data Controller
The data controller responsible for your personal data is:
Individual Entrepreneur MAIIA ARTEMENKO
- Identification Number: 304796362
- Legal Address: Georgia, Tbilisi, Krtsanisi district, Nino and Ilia Nakashidze St., N1, apt. 3, building N3
- Office Address: Aghmashenebeli Ave 178, Ibis Tbilisi Stadium, 5th floor, Tbilisi, 0112, Georgia
- Contact Email: [email protected]
3. Personal Data We Collect
We collect the following types of personal data:
Information You Provide Directly:
- Name and email address (when submitting contact forms or placing orders)
- Payment information (processed securely by third-party providers)
- Any additional information you choose to share in communications
Information Collected Automatically:
- IP address and browser user agent (for spam detection and security)
- Device information and browsing behavior (via Google Analytics)
- Cookie data (see Section 7 below)
4. How We Use Your Data
We use your personal data for the following purposes:
| Purpose | Legal Basis (GDPR) |
|---|---|
| Processing orders and delivering services | Contract performance |
| Responding to inquiries | Legitimate interest |
| Sending service-related communications | Contract performance |
| Improving website functionality | Legitimate interest |
| Displaying relevant advertisements | Consent |
| Analytics and traffic analysis | Consent |
| Fraud prevention and security | Legitimate interest |
| Legal compliance | Legal obligation |
5. Third-Party Services
We use the following third-party services that may collect data:
Google Analytics: We use Google Analytics to understand site traffic and user behavior. Google Analytics uses cookies to collect anonymous data. You can opt out by installing the Google Analytics Opt-out Browser Add-on. For more information, visit: https://policies.google.com/technologies/partner-sites
Google AdSense: This website displays advertisements through Google AdSense. Google uses cookies to serve ads based on your prior visits to this and other websites. You may opt out of personalized advertising at: https://www.google.com/settings/ads
Payment Processors: Payments are handled by secure third-party processors (Payoneer, PayPal, Stripe). We do not store your credit card details on our servers. Your payment data is encrypted via SSL and transmitted directly to the payment gateway.
6. International Data Transfers
Some of our third-party service providers (Google, Payoneer) are located in the United States. When your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.
7. Cookies
Our website uses cookies to enhance your experience. Cookies are small text files stored on your device.
Types of cookies we use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use the site (Google Analytics)
- Advertising Cookies: Used to display relevant ads (Google AdSense)
- Preference Cookies: Remember your settings (e.g., comment form data)
Comment form cookies (storing your name, email, and website) last for one year.
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
8. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy:
- Order and transaction data: 7 years (for tax and legal compliance)
- Contact form submissions: 2 years or until request is resolved
- Comments: Until you request deletion
- Analytics data: 26 months (Google Analytics default)
- Marketing data: Until you withdraw consent
9. Your Rights
Under GDPR and applicable laws, you have the following rights:
- Right to Access: Request a copy of personal data we hold about you
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data (“right to be forgotten”)
- Right to Restrict Processing: Request limitation of how we use your data
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interest
- Right to Withdraw Consent: Withdraw consent at any time for consent-based processing
- Right to Lodge a Complaint: File a complaint with a supervisory authority
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include SSL encryption, secure hosting, and limited access to personal data.
11. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
12. Who We Share Your Data With
We do not sell, rent, or trade your personal data. We share information only with:
- Payment Processors: To complete your transactions securely
- Service Providers: Essential tools (Google Analytics, email services) that help us operate the website
- Legal Authorities: Only if required by law, court order, or to protect our legal rights
13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the revised policy.
14. Contact Us
For any privacy-related questions, concerns, or data requests, please contact us at:
Individual Entrepreneur MAIIA ARTEMENKO Email: [email protected] Address: Aghmashenebeli Ave 178, Ibis Tbilisi Stadium, 5th floor, Tbilisi, 0112, Georgia
We aim to respond to all inquiries within 30 days.